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FAQ

I am completely bald, should I buy Elevate?

Sorry, no. We do not recommend Elevate to those who are completely bald.

Will Elevate help grow my hair?

No. Elevate does not help grow your hair.

Can others tell that I am using Elevate?

No. Your hair will look completely natural, undetectable, even from close up, outdoor and under bright light.

Elevate is not the typical hair loss products (paint-like or shoe polish-like) you see on the market that were invented in the 80s of last century. Elevate is a new, breakthrough product that quickly became a staple among professionals in theatrical and movie industries.

Professionals love Elevate because it is HD-movie-camera-proof: high definition cinematic camera can capture the smallest pores and finest wrinkles on an actor/actress's face, however it can not tell natural hair from hair enhanced with Elevate, neither can human eyes.

Will Elevate fall out?

No. Once applied, Elevate will stay in place by adhering to your hair roots. Elevate bonds to your hair roots 200% more securely than any other fiber based thickening products on the market. It withstands wind, sweat and rain way better than imitations.

Is Elevate resistant to wind, rain and perspiration?

Yes. The bonding force between Elevate and your hair is so strong that it withstands gusty wind, light rain and sweat

What are the ingredients?

Elevate is made of two ingredients. The first is fibers extracted from a plant called Moroccan Gossypium Herbaceum. It's a variety of cotton (also known as Levant cotton) that grows only in the arid regions of Morocco.

The second ingredient is natural minerals, as its colorants to match your hair color.

Therefore Elevate is all natural and hypoallergenic, even the most sensitive scalps will be completely comfortable with Elevate.

Is Elevate a hair dye? Does it color my hair?

No. Elevate is not a hair dye and it does not color your hair. It is small hair fibers that adhere to your hair roots, therefore thickening your existing hair.

Does Elevate stain?

Absolutely not. Elevate fibers are 100% colorfast, it will never stain clothes, bed linen or your scalp. If the fibers accidentally drop onto a surface, simply dust them off.

Does Elevate work for women's hair loss?

Elevate is equally effective for women as for men. In fact approximately 45% of our customers are female.

How easy to use? can I use Elevate by myself?

Yes. It is very easy to use by yourself.

How long does it take to apply Elevate?

It takes no longer than the time needed to brush your teeth.

How long does one application last?

Elevate stays in place for days until you shampoo your hair.

Do I need special shampoo to remove Elevate?

No. No special shampoo needed, no need for hard scrubbing.

How do I use Elevate and Minoxidil at the same time?

Apply Minoxidil (or any topical treatment) first, wait for your scalp to dry completely and then apply Elevate.

What about Propecia? Can I continue to take it while using Elevate?

Absolutely. Elevate does not interfere with Propecia whatsoever.

Does Elevate change normal hair growth pattern?

No. Elevate is not a medicine or drug, it consists of natural fibers extracted from plant, it does not promote or slow down normal hair growth.

Can I comb my hair after applying Elevate?

Yes. For best results, you should dry and style your hair before applying Elevate. However you can still comb your hair afterwards, just use a wide toothed comb. It is more for shaping than fine grooming. You can also use your hand and fingers to pat their style into place.

Does Elevate work for any hair type or any hairstyle?

Elevate works for any hair type, ranging from normal coarser hair to vellus hair (fine, non-pigmented hair, often called "peach fuzz") and everything in between. Elevate application is flexible to accommodate any hair style including shaved, short, long, curly, kinky, wavy, braided, frizzy, straight, colored, highlighted or frosted hair.

What is the minimum hair length for it to work?

For best results, we recommend 0.5 inch (1-2 cm) or longer. Elevate will NOT work on shaved head, use it after your hair grows out.

Can I use hairspray, hair gels or hair oil?

Hairspray - use it AFTER Elevate.

Hair gels - wait for hair gel to dry BEFORE applying Elevate.

Hair Oils - It depends on types of hair oil. You can experiment. If you do, use hair oil BEFORE using Elevate.

Does Elevate work for African American?

Absolutely, Elevate works equally well on African American hair. Watch video demo on a gentleman with African heritage. There are also product reviews submitted by African American users, check out the product review section.

How long does one bottle of Elevate last?

30 Gram: 50 - 90 days; 16 gram: 25-40 days; Travel size: 8-14 days. On average, each application costs around 50 cents (again it varies with the size of the balding area).

How to choose a color for my hair?

Stand in front of a mirror, check the hair ROOT color in the thinning area. This is the color to match.

If you have salt & pepper or highlighted hair, match the darker ROOT color. For example, if your native hair color is dark brown with some grey hair or highlighted hair mixed in, choose our Dark Brown.

If your color does not match any of our shades, get 2 colors that are closest to your hair and apply both.

Can Elevate cover gray roots?

Yes, Elevate is ideal for covering both gray roots and color-treated root re-growth.

Can I mix two colors, how?

Yes. Follow the following steps:

Step 1: Apply a thin layer of darker shade Elevate, lightly pat your hair to disperse the product, and then

Step 2: apply the lighter shade Elevate, again gently pat your hair to disperse the product.

Step 3: Repeat step 1 and 2 if necessary to get the desired coverage.

What if the color I have chosen does not match my hair?

You can

1) Return the product for exchange to a different color, or

2) Get refund. We offer 30-day money back guarantee, no question ask.

Is Elevate package and delivery discreet?

Elevate bottle is completely discreet. The bottle itself has no indications of what this product is for. Elevate is shipped inside non-marked boxes or envelops, so no one will ever know the content of the package.

Do you ship to PO Box?

Yes. For PO Box address, we use Postal Service.

How long will it take to receive my order?

Depending on where you live, the standard shipping takes 5-7 business days, Priority shipping takes 2-3 business days. Overnight express is also available. Please note that business day does not include Saturday, Sunday and national holidays.

We offer 2 shipping options for international customers (Outside USA):

  1. International Standard. Our carrier will deliver your order to the customs of your country within 5 business days. From there, your country's customs will take time to process and release your order to the postal service. The total transit time really depends on the efficiency of these institutions in your country. It varies from country to country, ranging from 2 to 5 weeks.
  2. International Express. We use EMS and FedEx to deliver international express shipments. The total transit time varies from country to country, ranging from 4 to 15 days.